Q How can I get some samples?
- We are honored to offer you samples. Clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.
- Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.
Q How does your factory do regarding quality control?
Quality is priority! Every worker keeps the QC from the very beginning to the very end:
- All raw material we used are environmental-friendly;
- Skillful workers care every detail in handing the stamping, printing, stitching, packing process;
- Quality control department specially responsible for quality checking in each process. Inspection report will be sent to you before loading container.
Q Can your factory print or emboss my logo on the goods?
Yes, we can print or emboss the logo on the goods. For patent protection purpose, a letter of attorney (letter of authorization) shall be provided for the logo. We usually produce goods based on customer's samples or based on customers' picture, logo, etc. detailed information design for customers.
Q Are you a factory or trading company?
We are a manufacturer with all production processes, including powder coating & paint lines.
Q How can I know whether you are a reliable company?
TRADE ASSURANCE, we have credit guarantee limit.
Q How is your service?
We have a professional sales team that can reply to you within 6 hours, a good logistics department to deliver goods on time, and a strict QC system to make sure products are in good condition.